Noida International Airport (NIA), India’s upcoming aviation hub, has announced a strategic collaboration with Kyndryl, the world’s largest IT infrastructure services provider, to manage its technology operations. The partnership underscores NIA’s ambition to integrate world-class digital infrastructure into its operations, ensuring a seamless and secure passenger experience as the airport prepares for its first phase of operations.
With Kyndryl’s extensive experience in managing complex IT systems for global aviation hubs, the partnership is expected to set a new benchmark in technological efficiency for Indian airports. The IT firm will oversee NIA’s entire technology environment, providing 24/7 operational support, cybersecurity monitoring, and AI-driven automation through Kyndryl Bridge, an open integration platform designed to enhance real-time system performance and mitigate operational risks.
Technology-driven passenger experience
As a greenfield airport, NIA is poised to redefine air travel in India by integrating cutting-edge technology into its core operations. The collaboration with Kyndryl will focus on establishing a robust IT foundation, reviewing the existing architecture, implementing governance frameworks, and strengthening cybersecurity protocols.
Christoph Schnellmann, CEO of Noida International Airport, emphasised the strategic importance of this partnership in delivering a superior passenger experience noted that,”At Noida International Airport, our commitment to excellence drives every decision we make. Partnering with Kyndryl allows us to leverage their global expertise and innovative solutions to create a world-class airport that prioritises passenger satisfaction and operational efficiency. Kyndryl’s proven track record in managing complex IT environments ensures that we are well-equipped to meet the demands of modern aviation.”
Kyndryl’s AI-powered Kyndryl Bridge platform will play a crucial role in the airport’s technology management, enabling proactive issue detection and resolution before they disrupt operations. By integrating real-time monitoring and predictive analytics, the system will enhance the airport’s ability to deliver uninterrupted services to airlines and passengers.
Cybersecurity and operational resilience
In an era where cyber threats pose significant risks to global aviation, NIA’s collaboration with Kyndryl includes a strong focus on security services. The IT firm will implement first-response systems to cybersecurity incidents, security policy administration, and continuous monitoring of IT health, ensuring that the airport remains resilient against potential cyber threats.
Lingraju Sawkar, President of Kyndryl India, highlighted the broader impact of this collaboration on India’s aviation sector asserted that, “In India, there are many citizens who are yet to take their first flight. Improving connectivity across the country is imperative and aligns with the Indian government’s national infrastructure agenda. It’s a privilege to partner with Noida International Airport ahead of its launch, allowing us to implement the full
spectrum of Kyndryl’s technology, consulting, and sustainability services while growing alongside the airport’s expansion.
Vision for the future
Noida International Airport is set to blend Swiss efficiency with Indian hospitality, creating a modern and user-friendly travel hub. The airport’s first phase, featuring a single runway and terminal, will have the capacity to accommodate 12 million passengers annually. Upon full completion, NIA will expand to four phases, ultimately handling 70 million passengers per year, making it one of India’s largest aviation gateways.
With digital innovation at its core, NIA is positioning itself as a future-ready airport, leveraging automation, AI, and robust cybersecurity frameworks to enhance operational efficiency. The collaboration with Kyndryl marks a significant step in this journey, ensuring that the airport not only meets global standards but also anticipates the evolving needs of air travellers and the logistics sector.
As India’s aviation sector continues to grow, the NIA-Kyndryl partnership could serve as a model for other airports seeking to integrate advanced digital solutions into their operations. The successful implementation of these technologies will determine whether Noida International Airport can truly redefine the passenger experience and set a new benchmark for smart airports in the region.
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